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To
leverage its manpower strengths with powerful, performance based
services – AquaRegia has launched a host of BPO services for its
clients.
AquaRegia
today offers tailor-made BPO solutions backed by metrics / KPI based
Service Level Agreements as hereunder:
- New
Connection Management for power utilities.
The
Connection management services encompasses the entire set of processes
that are involved from the time a customer applies for a new power
connection till such time that his application is cleared for a new
meter to be installed with the power connection.
- Backend
Commercial processes management for power utilities.
Team Aqua can take over the entire revenue
cycle management processes of a power utility.
- Address
Verification and Credit Verification services
for banking, telecom, and insurance sector companies.
- Visa
Outsourcing Process.
AquaRegia has developed in-house processes
including VPN software support to provide Visa Outsourcing services to
Embassies/ Governments desirous to outsource such complex processes.
AquaRegia’s
QMS for BPO services has been certified ISO 9001:2000
compliant.
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